• Title
    Business Services Manager
    Requisition ID
    Work Location
    Department / Discipline
    Commissioning, Maintenance, Operations & Validation
    Position Type
    Staff / Permanent
  • Overview / Responsibilities

    Business Services Manager is accountable for delivery and management of the EPC contract. Ensure the portfolio PMT and project teams are resourced with the correct quality and quantity of personnel to deliver the EPC scope.


    Position Overview: 

    • Delivery and management of projects within the EPC portfolio in accordance with Wood processes and procedures
    • Focal point and interface for all new work entering the portfolio
    • Project interface with Wood support offices
    • Project interface with Client
    • Management and development of Project Engineering team

    Position Responsibilities: 

    • Report project performance to both Client and WG management with respect to safety performance, cost containment and schedule.
    • Align project objectives to those of client
    • Ensure that all contractual requirements are complied
    • Maintain and enhance WG reputation and build successful working relationship with the customer
    • Participate in key client reviews and meetings as required
    • Direct personnel responsible for HSSE, quality, engineering, fabrication, construction, and business services, including sub-contracts, planning, cost control and information management. Ensure clear goals so that all project personnel are aligned to project requirements.
    • Establish effective communication and interfaces with other contractors within the project
    • Arrange and chair project co-ordination meetings on a regular basis.
    • Issue progress, cost and information reports as required by the project. Receive and distribute all relevant communications, with adequate guidance where action by others is required.
    • Appraise management of portfolio performance against objectives.
    • Ensure QG management system is implemented and compliance of the Project Execution Plan
    • Develop, agree and deliver project KPI’s, ensuring optimum financial return to WG. Provide regular reports on performance delivery.
    • Ensure that all work complies with the Client and WG health, safety, security, environmental and quality policies and procedures; contract specific HSSE and Quality plans; and agreed interfacing requirements with the Client and other contractors, as appropriate.
    • Be a Safety Leader and promote HSSE awareness to all project personnel. Carry out regular site and project safety audits.
    • Drive Project Management Framework (PMF) into project execution resulting in year on year savings.

    Skills / Qualifications

    Minimum Qualifications:

    • Bachelor’s degree or equivalent experience
    • 20 (twenty) years of relevant experience in an EPC environment
    • Commerical delivery for offshore projects

    Desired Experience:


    • Follows procedures and processes at all times.
    • Demonstrates an ongoing commitment to safety and assurance within the workplace.
    • Actively demonstrate a client focused attitude to work scopes.
    • Proactive in introducing innovative ideas into the workplace
    • Demonstrate an adherence to schedules for delivery of work scopes
    • Demonstrates a professional attitude within the workplace and to clients.
    • Demonstrate decision making skills within their area of responsibility.
    • Ability to plan and organize their work scope.
    • Accept responsibility for their work scope and activities

    Job-Specific Skills:

    • Capable of representing Wood and Client to business associates in a professional manner
    • Leadership, management, and coaching skills
    • Excellent oral and written communication skills in English
    • Customer relationship management
    • Computer literate in Microsoft Office Applications
    • Displays confidence in own abilities and is motivated to deliver
    • Ability to investigate and interpret data
    • Able to keep discipline and resolve conflict
    • Ability to be responsive and open to changing circumstances
    • Ability to motivate and supervise other discipline personnel
    • Excellent interpersonal skills

    Company Overview

    Wood is a global leader in the delivery of project, engineering and technical services to energy and industrial markets. We operate in more than 60 countries, employing around 55,000 people, with revenues of around $10 billion.  We provide performance driven solutions throughout the asset life cycle, from concept to decommissioning across a broad range of industrial markets including the upstream, midstream and downstream oil & gas, power & process, environment and infrastructure, clean energy, mining, nuclear and general industrial sectors. We strive to be the best technical services company to work with, work for and invest in.


    Diversity Statement

    We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.


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